Find our installation manuals here
Customer service 8 a.m. to 5 p.m.
Do you have technical questions about our functionality, add-on services, etc, or do you need to report an error? Call us at +46 589-12370 or send an e-mail to firstname.lastname@example.org and we will manage your question within the course of a workday.
Nothing. You can simply remove the unit during inspection and replace it when the inspection is complete. The unit has a built-in battery that lasts about 1 hour without an incoming current.
Definitely. Trips are constantly reported in from your unit to our system where we store all trips and data. Should your unit lose power during a trip, the built-in battery will keep it going until you regain power. The battery lasts for about 1 hour.
Is it my responsibility as the driver to constantly check that the unit has not come loose if the mileage logbook unit is mounted in an exposed place and the cover cannot be put back on the unit?
Drivers should not need to concern themselves with accidentally jarring a unit. Each mileage logbook unit is delivered with an extension cord that can be used to connect the unit to the vehicle's OBD socket. The extension cord allows you to place the mileage logbook unit in a suitable place when your OBD socket is inconveniently located.
Contact your administrator, who can set you up with one.
Your User Name is always your e-mail address.
The login page has a “Forgot password” button. Click it to receive an e-mail for resetting your password.
We understand that integrity is very important to our customers’ employees when using TelliQ's services. Therefore, it is very important to us that our customers and users can trust that the personal data that TelliQ processes is sufficiently and correctly protected and managed in accordance with the new European General Data Protection Regulations (GDPR) and that their integrity rights are upheld.
We will do our best to be transparent with the personal data processing we do on behalf of our customers and to provide tools and information that enable us to comply with GDPR as smoothly as possible.
If you moved your unit from one car to another, you have to make the change in the app.
NOTE: Never exchange your unit without speaking with the TelliQ Customer Center first.
If you will be changing or have already changed the unit in your car, you need to make the change in the app.
732 31 Arboga
+46 (0)589-123 70
703 42 Örebro
+46 (0)589-123 70
Den Haag, Holland
2594AB, Den Haag